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Your CRM, CMS, ERP, etc can be made easy-to-use with user-friendly user interface and essential, practical features. Information is secured and integrated, as well as all employees required can access to the data.
VNEXT Global always recommend the most suitable services to all our customers, because we understand your ideas via continuously analyzing requirements.
- Recruitment management
- Employee management
- Payroll & benefit management
- Time & attendance tracking management
- Centrailed HR data and reporting
- CMS cloud solutions
- Data management
- Customized access granting for users
- Automation posting process
- Customized content menu
- Customized CRM consulting services
- CRM integration solutions
- CRM mobile application
- CRM migration solutions
- CRM process automation solutions
- Supply chain management
- Inventory management
- Accounting and finance management
- Point of sales solution
- Document management system
- Manufacturing management system
- Warehouse management system
- Machine learning
- Data management
- Data security
- Predictive analytics
- Amazon Web Services
- Google Cloud
If you are looking for comprehensive solutions to IT-related issues, VNEXT Global, the top IT outsourcing in Vietnam, is the ideal partner. With 14+ years of experience, we surely can help you to optimize your business digitalization within a small budget and short time. Whether you need assistance in Mobile App, Web App, System, Blockchain Development or QA & Testing, please bear in mind that VNEXT Global can provide you all.Let’s work together!
Years of experience in the IT industry
Official branches located in Vietnam & Japan
Dedicated employees around the world
Clients & partners in 20+ countries
Projects deliveried in 10+ industries
Impressive international and national awards
The web service system supports users to self generate, print shipping labels and track shipping status. It also supports QR code reader.
The system allocates parties who have demands for delivery with available empty transportation.
The system integrates business management - warehouse management - transportation management that speeds up delivery time, reduces inventory and saves operation cost. It also can associate with production management system.
The system helps to manage and process bonded goods at duty-free stores. Users easily manage duty-free merchandise, orders, procurement process, and sales activities through the system from the in-house store to the warehouse.
The system integrates AI to calculate and forecast goods’ weight of each store based on historical data (including order numbers, weight, size, etc). Hence, enterprises can manage human resource allocation and prepare appropriate vehicles)
Here’s what our clients and partners said about working with us.
"After more than 7 months of system development, we highly appreciate VNEXT's AI technology development ability. Not only reciprocal based on existing development requirements, VNEXT also has the ability to successfully consult and develop even the features of handling text content that we have just mentioned and wish to handle. if possible. In the future, we hope to accompany VNEXT in another AI application project."
Head of The AI Development Department at CAC Croa
"When starting the project, as CTO, I came and stayed in Vietnam for a long time, directly participating in the management of the development team. Working with the team, I am more confident with my decision. In addition, because the project requires high security, VNEXT has also fully prepared the development environment and office to meet all the security standards we require."
CTO at REGAIN GROUP
"The decisive factor for us to choose VNEXT was the company's very strict quality management process between the QA team and the development team in each project. In addition, even though it was the first time working with a Vietnamese company, we did not have any difficulty working with the team."
Head of Development at AI CROSS Inc.
"As a product development company used by hundreds of businesses, we choose our partners based on factors of high technical development capacity as well as the ability to ensure stable project quality. VNEXT's development team not only meets the above standards, but also has the ability to respond quickly to requests and flexible problem solving."
Head of Development - Group 1 at Brainlab
Undoubtedly, customers are the backbone of business as the business landscape is shifting towards a customer-centric approach. For that reason, Customer Relationship Management (CRM) software plays a pivotal role in streamlining businesses’ process. With the advent of Software as a Service (SaaS) technology, CRM has undergone a transformative shift, offering businesses a flexible, cost-effective, and scalable solution. In this blog post, we will explore the concept of SaaS CRM, provide a real-world example, highlight the differences between CRM and SaaS CRM, discuss who can benefit from adopting SaaS CRM, and provide guidelines for selecting the most suitable SaaS CRM for your business.
SaaS is a technical terminology that often comes up when discussing software development. However, not many people, even within the industry, understand thoroughly about this term. In fact, SaaS software offers a range of benefits that traditional software models simply cannot match. In this blog post, we will explore the definition of SaaS software, its characteristics and highlight functions, delve into the reasons why companies choose to adopt SaaS and highlight the key differences between SaaS and other software models.
In today's fast-paced digital landscape, software as a service (SaaS) has emerged as a game-changer for businesses of all sizes. This innovative software delivery model offers companies a cost-effective and efficient way to access and utilize software applications. In this blog post, we will delve into the world of SaaS software, exploring its definition, providing examples of popular SaaS applications, and shedding light on the reasons why businesses are increasingly adopting this transformative technology.
The digital landscape is witnessing an unprecedented surge in Software as a Service (SaaS) adoption, revolutionizing the way businesses operate and deliver software solutions. According to a report by Gartner, the worldwide public cloud services market is projected to grow by 17.3% in 2022, reaching a value of $466 billion, driven by the increasing adoption of SaaS applications. With this exponential growth comes an imperative need to prioritize robust SaaS security measures. In this blog, we will explore the realm of SaaS security, to unveil its significance in protecting valuable digital assets and thwarting cyber risks.
As businesses increasingly embrace the digital age, Software as a Service (SaaS) solutions have emerged as a new wave, revolutionizing how organizations operate and deliver software applications. According to a report by Gartner, the worldwide public cloud services market, including SaaS, is projected to reach $354.6 billion in 2022, reflecting the increasing reliance on cloud-based solutions. However, with the rise of SaaS adoption comes the critical need to prioritize robust security measures. Enter Zero Trust is a security framework rapidly gaining traction in the SaaS environment. In this blog, we will explore the concept of SaaS and Zero Trust to emphasize the escalating significance of Zero Trust as a vital defense mechanism in safeguarding SaaS environments.
In today’s competitive business landscape, it’s important for companies to establish and maintain strong relationships with their customers. One way to do this is by implementing a Customer Relationship Management (CRM) workflow. A CRM workflow is a set of processes and procedures designed to manage interactions with customers, build relationships, and improve customer satisfaction. In this blog post, we will discuss what a CRM workflow is, provide an example of a CRM workflow diagram, explain why businesses should use a CRM workflow, and provide steps for creating a CRM workflow.
In today's highly competitive business landscape, building and nurturing strong customer relationships is paramount for success. To achieve this, businesses rely on Customer Relationship Management (CRM) strategies and tools to effectively manage and engage with their customers. This blog explores the best practices for implementing CRM to help businesses optimize their customer relationships and drive sustainable growth.
To strive to success in the fierce marketplace, managing customer relationships is a crucial factor for businesses. However, the exponential growth of customer data presents a significant challenge, making the process increasingly complex and time-consuming. To navigate this landscape and effectively engage with customers, businesses are turning to robust solutions such as Customer Relationship Management (CRM) databases. This blog delves into the concept of CRM databases, highlighting their profound benefits backed by compelling statistics. Furthermore, we provide examples of CRM databases and offer valuable insights on optimizing these databases to drive maximum efficiency and productivity.
Healthcare institutions are faced with the challenge of delivering exceptional patient care while building and nurturing meaningful patient relationships. As the demands and expectations of patients continue to rise, healthcare providers are recognizing the need for advanced solutions to meet these evolving needs. This is where Customer Relationship Management (CRM) systems tailored specifically for the healthcare industry come into play. With their ability to harness the power of data, streamline operations, and improve patient engagement, healthcare CRM systems are revolutionizing the way healthcare institutions operate. This blog delves into the concept of healthcare CRM, presenting compelling statistics that highlight its profound benefits for healthcare institutions, and explores the key features that make it an indispensable tool in modern healthcare.
The past few decades have seen a significant transformation in the way businesses interact with their customers. Customer Relationship Management (CRM) has played a crucial role in this transformation, as it empowers businesses to develop stronger relationships with their customers. CRM technology has evolved significantly, and in the coming years, it is set to transform the way businesses operate. In this blog, we will discuss the current and past status of CRM, the catalysts that foster its growth, and the forecasted CRM trends for 2023.
Offshore software development has become an increasingly popular option for businesses looking to access a global talent pool, reduce costs, and improve time-to-market. According to a report by Grand View Research, the global outsourcing market was valued at $261.9 billion in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 9.4% from 2023 to 2030. Furthermore, a survey conducted by Deloitte found that 53% of companies outsource software development to improve business performance and reduce costs. With the growing demand for software development services, businesses are turning to offshore software development companies for their expertise and experience. In this article, we will discuss the 10 top offshore software development companies that businesses can consider for their software development needs.
IT outsourcing has become a trend for many businesses that want to optimize their resources, reduce costs, and improve their efficiency. IT outsourcing refers to the practice of hiring a third-party company to handle technology-related tasks for an organization. Vietnam is emerging as a top destination for IT outsourcing due to its cost-effectiveness, technical expertise, socio-economic stability, big investors, and strategic location. Vietnam has a rapidly growing IT industry, with a young and talented workforce, which has attracted many foreign investors. According to Vietnam Software and IT Services Association (VINASA), the country’s IT industry is expected to grow by 15-20% annually and reach a value of USD 16-18 billion by 2025. Moreover, Vietnam ranks 8th out of 190 countries in the World Bank's "Ease of Doing Business" report for 2020. Vietnam's business-friendly policies, favorable tax regime, and government support for the IT industry make it an attractive destination for IT outsourcing. In this article, we will discuss the top 10 trusted IT outsourcing companies in Vietnam and why you should choose them for your business needs.
Enterprise resource planning (ERP) software has become an essential part of modern businesses, providing a comprehensive suite of applications to manage a company's various functions, including finance, manufacturing, sales, marketing, and human resources. These systems allow companies to automate their workflows, streamline their operations, and gain insights into their business performance. In recent years, ERP systems have become increasingly popular among businesses of all sizes, and there are now dozens of vendors offering these solutions. In this blog post, we'll be discussing the top 10 best enterprise resource planning vendors, taking into account their features, pros and cons, pricing, and other factors.
Enterprise resource planning (ERP) software is an essential tool for companies of all sizes to operate and automates businesses’ daily workflow. An ERP system integrates various business processes such as accounting, inventory management, order management, and customer relationship management into a single software solution. This integration helps to improve efficiency, reduce errors, and increase productivity. For example, Amazon has gained a lot of benefits since using SAP as its ERP solution. By utilizing it, Amazon was able to reach its target audience on a large scale, manage its sales, retain customers, analyze profit margins, and make plans prior to ERP suggestions. Now you get a basic understanding of ERP’s powerful benefits, right? However, with so many ERP software options available, it can be challenging to decide which one is the best fit for your business. In this article, we will review some of the best ERP software options available in the market.
Enterprise Resource Planning (ERP) systems are becoming increasingly popular in businesses of all sizes as a way to manage their resources more efficiently. ERP systems provide businesses with a centralized location to manage their finances, supply chains, production, and other essential business functions. A modular ERP system is a type of ERP system that provides businesses with the flexibility to select only the modules that they need, allowing them to customize their system to their specific needs.
In recent years, the healthcare industry has witnessed a surge in technology adoption to improve patient care and organizational efficiency. Enterprise resource planning (ERP) is one such technology that has gained traction in the healthcare sector. ERP is a software solution that enables organizations to streamline their business processes, manage data, and improve decision-making. According to Precedence Research, the global healthcare ERP market is projected to reach USD 11.6 billion by 2030, with a CAGR of 5.96 % from 2022 to 2030. This blog aims to provide an overview of ERP in healthcare, its differences from electronic health records (EHR), and the benefits of implementing it in healthcare institutions.
Enterprise Resource Planning (ERP) is a software tool that enables businesses to automate and integrate various functions, such as financial management, supply chain management, customer relationship management, and human resources management, into a single, unified system. In this blog post, we will explore the different types of ERP and their benefits, as well as why businesses need ERP and how to effectively implement it into their business strategy.
As they say, "the early bird catches the worm," and having an effective CRM system can help small businesses attract and retain customers, increase their revenue, and stay ahead of the competition. According to a study by Forbes, businesses that use CRM systems can expect to see a 29% increase in sales revenue. That's quite a significant number, isn't it? However, not all businesses have the resources or knowledge to develop and maintain an effective CRM system. Small businesses, in particular, face unique challenges in this regard. Luckily, there are many affordable and scalable CRM solutions that cater to small businesses. In this blog post, we will cover the eight best CRM solutions for small businesses so that you could thoroughly consider them before making any important decisions!
Customer Relationship Management (CRM) is a crucial aspect of business success. It involves managing interactions with current and potential customers to improve customer satisfaction, loyalty, and retention. An effective CRM strategy requires the right tools to help businesses manage their relationships with customers efficiently. In this article, we will discuss the 9 best CRM tools that you should not miss.
As customers are becoming the lifeblood of any organization, companies are constantly looking for ways to gain customer loyalty in this competitive edge. One of the most effective ways to do this is by implementing a robust customer relationship management (CRM) strategy. According to a study by Nucleus Research, for every dollar spent on CRM, companies can expect an average return of $8.71. This demonstrates the significant impact that CRM can have on a company's bottom line. Moreover, a report by Forbes Insights found that 58% of companies with successful CRM strategies reported an increase in customer retention. Additionally, a study by Aberdeen Group revealed that companies with effective CRM strategies have an average customer retention rate of 81%, compared to just 44% for companies with ineffective CRM strategies. These statistics highlight the importance of CRM in today's business landscape. By providing personalized and timely service, understanding customer needs and preferences, and building trust and loyalty, companies can drive customer retention, revenue growth, and ultimately, business success.
In today's hyper-competitive business world, companies need to have a strong focus on building and maintaining positive relationships with their customers. A well-executed CRM strategy can help businesses improve customer retention rates, increase sales, and drive growth. According to a study by Bain & Company, increasing customer retention rates by just 5% can increase profits by 25-95%. This highlights the potential impact a strong CRM strategy can have on a business's bottom line. In this blog, we'll be exploring seven examples of customer relationship management implemented by leading companies across various industries. From personalized marketing campaigns to effective customer support systems, these examples will provide valuable insights into how businesses can leverage CRM to enhance customer experiences and drive business success. So, let's dive in and discover the world of CRM!
Customer Relationship Management (CRM) has become a critical aspect of modern businesses, with a global CRM market size expected to reach USD 145.79 billion by 2029, growing at a CAGR of 12.5% from 2022 to 2029. It is a comprehensive approach that involves the use of technology, strategies, and practices to manage and analyze customer interactions and data throughout the customer lifecycle. By adopting CRM, businesses can enhance customer satisfaction, retention, and profitability. The process of CRM involves various components such as people, processes, and technology, which work together to achieve a common goal of improving the overall customer experience. This blog will discuss what customer relationship management is, some examples of CRM, types of CRM, why CRM is important for businesses, and how it helps businesses to improve their customer experience.
Artificial Intelligence (AI) is no longer a buzzword, nor is it a technology that is limited to the realm of science fiction. It is a rapidly growing field that has the potential to revolutionize the way we live and work. In the past few years, we have seen AI-enabled systems make significant progress in various domains such as healthcare, finance, transportation, retail, and more. But, what does the future hold for AI? In this blog post, we will explore some predictions for the future of AI and the likely impact of this technology on our lives.
In the past few years, chatbots have become increasingly popular among businesses and individuals alike. With advancements in artificial intelligence, chatbots have become more intelligent and efficient than ever before. A chatbot is essentially a computer program designed to simulate human conversation, which can be used for a variety of purposes, including customer service, sales, and marketing. In this blog, we will explore what chatbots are, how they work, and their potential benefits for businesses.
Artificial intelligence (AI) is a technology that has revolutionized the way we think about data analysis, automation, and decision-making. It has transformed various industries, including businesses, by enhancing productivity, efficiency, and profitability. AI can be defined as a collection of algorithms, tools, and techniques that allow machines to learn from data and make intelligent decisions. In the context of business, AI can be used to automate routine tasks, improve customer service, and make better decisions. This essay explores what AI in business entails, provides real-world examples of AI applications in various industries, discusses the industries that use AI the most, weighs the pros and cons of implementing AI in business, and finally, examines the impact of AI on business.
Artificial Intelligence (AI) has rapidly transformed many industries, including education. AI in education refers to the use of machine learning, natural language processing, and other AI technologies to improve the teaching and learning experience. The integration of AI in education presents new opportunities to revolutionize the learning process, from personalized learning to smarter assessment. This blog examines what AI can do for education, provides examples of AI in education, explains why AI should be implemented in education, and discusses how AI can solve education problems.
Artificial Intelligence (AI) and Data Science are two of the most significant and talked-about fields in modern technology. AI involves developing intelligent systems that can work independently without human intervention, while Data Science involves analyzing large sets of data to gain insights into trends and patterns. However, there are many questions surrounding these two fields, and in this essay, we will answer 5 frequently asked questions about Artificial Intelligence and Data Science.
Artificial Intelligence has become an essential field in the modern world. With the advancements in technology, it has become possible to create intelligent machines that can perform tasks that would typically require human intervention. Python is one of the most popular programming languages used in Artificial Intelligence, and it has many libraries that make it easy to develop intelligent machines. In this essay, we will provide an easy guide to Artificial Intelligence with Python and the steps that one should take to become proficient in this field.
In recent years, Artificial Intelligence (AI) has made significant progress in various industries, and the healthcare industry is no exception. The use of AI in healthcare is transforming the way medical professionals deliver care to patients. AI-powered systems can analyze vast amounts of data and provide insights that were previously impossible to obtain. In this essay, we will discuss 5 ways that AI is being used in the healthcare industry, including medical diagnostics, drug discovery, patient care, personalized medicine, and medical research.
Artificial Intelligence (AI) has become a buzzword in recent years, and for good reason. This powerful technology has revolutionized various industries, from healthcare to finance, by enabling machines to learn from data, recognize patterns, and make informed decisions. According to a report by Gartner, the global AI market is expected to grow to $266.92 billion by 2027, up from $39.9 billion in 2019. But the AI revolution is just getting started, and in 2023, we can expect to see even more exciting applications of this game-changing technology. As the old saying goes, "necessity is the mother of invention," and AI has proven to be a necessity in today's data-driven world. In fact, a recent survey by Deloitte found that 82% of early AI adopters reported a positive return on investment (ROI), with an average ROI of 17%. In this blog, we'll delve into the top 10 applications of artificial intelligence in 2023 and beyond, and explore how these innovations will impact our world. From improving healthcare outcomes to enhancing entertainment experiences, the potential of AI is immense.
Artificial intelligence (AI) and machine learning (ML) are two terms that are frequently used interchangeably, but they are not the same thing. Both terms refer to technologies that enable machines to perform tasks that would typically require human intelligence, but they differ in how they achieve this goal. In this essay, we will explore the differences between artificial intelligence and machine learning, and why businesses often confuse these two definitions.
E-commerce has transformed the way businesses operate, and it has become an integral part of our daily lives. The global e-commerce market has experienced significant growth over the past few years, and it is expected to continue its growth trajectory in 2023. In this blog, we will take a look at the past and current status of global e-commerce, the catalysts that foster the growth of the e-commerce industry, and forecast the e-commerce trends in 2023 based on historical and present data. We will also explore how businesses of all sizes can benefit from these trends.
As the world rapidly shifts towards digitalization, B2B e-commerce has emerged as a major player in the global market. B2B e-commerce, also known as business-to-business e-commerce, refers to the online exchange of goods and services between two or more businesses. This method of commerce has gained immense popularity due to its ability to streamline the buying and selling process, provide better pricing, and improve the efficiency of business transactions. In this blog, we will explore everything you need to know about B2B e-commerce, including its types, popular models, and how to develop a B2B e-commerce website.
Hardly people know the fact of online shopping industry, that e-commerce sales are expected to reach $4.9 trillion by 2025. With more businesses shifting towards online platforms, e-commerce marketing has become an indispensable tool for success in the digital age. From social media ads to email campaigns, marketing e-commerce strategies can help businesses reach their target audience and boost their online sales. If you're looking to take your e-commerce business to the next level, then this ultimate guide is just what you need! We'll cover everything you need to know about e-commerce marketing, including successful examples and how to choose the best strategy for your business. Let's get started!
The world of e-commerce has seen an unprecedented boom in recent years, thanks to the rise of online shopping and “online shopaholics”. As a result, there has been a high demand for e-commerce web developers who can build and maintain robust, secure, and user-friendly e-commerce websites. In this article, we’ll answer some of the most common questions about e-commerce web developers to help you understand what they do and why they are so important.
The rise of e-commerce has been nothing short of remarkable, with global online retail sales projected to reach $8.1 trillion by 2026, up from $5.2 trillion in 2021. As more and more businesses move online, the need for reliable and efficient e-commerce hosting services has become paramount. According to a recent survey, 47% of online shoppers expect a website to load in 2 seconds or less, while 40% will abandon a site that takes more than 3 seconds to load. To help businesses make an informed decision, we've compiled a list of the top 10 e-commerce hosting services based on their performance, reliability, security, and customer support.
The e-commerce industry is growing at an unprecedented rate, and the demand for efficient logistics and supply chain management is becoming increasingly important. The integration of third-party logistics (3PL) services into e-commerce is becoming more popular as online businesses seek to optimize their operations and provide better customer experiences. In this blog, we will explore the concept of e-commerce 3PL, discuss its importance in the e-commerce industry, and provide examples of how e-commerce businesses can manage a 3PL service.
The need for e-commerce insurance has been certainly on the rise as a corollary to the e-commerce business growth in popularity. This type of insurance is designed to protect businesses that sell goods and services online from potential risks and losses. According to Allied Market Research, the global online insurance market is expected to reach $330.1 billion by 2031, rising at a CAGR of 20.2% from 2022 to 2031. In this blog post, we'd like to discuss what e-commerce insurance is, the available types, and the reasons why e-commerce businesses should have it. We'll also provide some tips on how e-commerce businesses can choose the most suitable insurance for their business. Let's get started!
E-commerce is a booming industry that offers convenience, variety, and affordability to consumers around the world. According to the Census Bureau, overall e-commerce sales in 2022 accounted for 14.6% of total sales. Such an impressive figure, right? However, with great opportunities come great challenges. E-commerce businesses face fierce competition, high customer expectations, and complex technical issues that might jeopardize their performance and reputation. That's why quality assurance (QA), a process that ensures a product or service meets the specified requirements and delivers value to the customers, is essential for e-commerce success. QA involves testing, monitoring, evaluating, and improving the quality of e-commerce systems throughout their lifecycle. In this blog post, we will explore what QA means in e-commerce, why it is important, how it can be done effectively, and what benefits it can bring to e-commerce businesses.
E-commerce is one of the fastest-growing and most competitive industries in the world. According to Statista, global e-commerce sales are expected to reach $6.5 trillion by 2023, up from $4.2 trillion in 2020. But with so many online stores competing for customers' attention and money, how can you stand out from the crowd and increase your conversions? The answer lies in your website design. Your website design is more than just how your site looks. It's also how it works, how it interacts, and how it makes your visitors feel. A user-friendly e-commerce website design is one that provides a smooth, easy, and enjoyable shopping experience for your customers. It helps them find what they want quickly, guides them through the buying process effortlessly, and encourages them to come back for more. But how do you create such a design? Here are 10 tips that will help you create a user-friendly e-commerce website design that boosts your sales and loyalty.
The logistics industry is a rapidly growing sector, with an increasing demand for the fast and efficient supply chain management. One type of software that has gained significant traction in recent years is the 3PL logistics software. This software provides logistics companies with a range of services, from warehousing and order fulfillment to transportation management and real-time tracking. In fact, a survey conducted by EFT and Logistics Reply found that 90% of logistics companies believe that technology will have a significant impact on their business in the next two years, with 3PL logistics software being a key technology driver. In this article, we will delve into all you need to know about 3PL logistics software, including its definition, benefits, cost, and effective use.
Imagine running a logistics company without dispatch software. It would be like trying to navigate a ship without a compass. Dispatch software is the compass that helps logistics companies steer their operations in the right direction. With the escalating demand of the logistics industry, having the right dispatch software can make all the difference in the success of logistics companies. In this article, we will explore the top 9 logistics dispatch software for logistics companies, and why they are considered the best in the industry.
The logistics industry in the UK is like a well-oiled machine, constantly moving and adapting to meet the increasing demand for the speedy and efficient supply chain management. But what keeps this machine running smoothly? Technology, of course! The use of logistics software has become the backbone of many logistics companies, allowing them to stay ahead of the competition and streamline their operations like never before. If you're wondering which logistics software reigns supreme in the UK, we've got you covered. Here are the top 10 logistics software providers in the UK, along with their standout features, real-world use cases, and pros & cons.
Transportation Management System, also known as TMS, is currently known as an indispensable part of modern supply chain management. Obviously, the promising future of TMS in the logistics industry is undeniable. According to Grand View Research, the global market for transportation management systems was estimated at USD 10.45 billion in 2022 and is projected to expand at a CAGR of 14.8% between 2023 and 2030. Indeed, TMS's ability to efficiently and effectively manage transportation operations can significantly impact a company's bottom line. In order not to stay behind the times, businesses should grasp an overall understanding of this next-generation system. In this blog, we will discuss what TMS means in logistics, why shippers need it, and how it works. Let’s get started!
In today's commercial world, supply chain logistics software is critical. According to a survey by Supply Chain Digest, the top benefits of using supply chain logistics software are improved inventory management, increased supply chain visibility, and improved customer service. Undoubtedly, these tools assist firms in streamlining processes, optimizing supply chains, lowering costs, and increasing customer satisfaction. As we approach 2023, there are a number of software alternatives on the market that can assist firms in improving their logistics and supply chain procedures. This blog will go over the top 9 supply chain logistics software in 2023.
In the world of logistics, the last mile delivery system is the final stage of the transportation process, where the package is delivered to its destination, which is usually a residential or commercial address. Last mile delivery is considered the most critical and expensive part of the entire logistics chain, accounting for over 50% of the total logistics cost. In this article, we'll go over the definition of tracking last mile delivery and the current trend of this system. We'll also look at the reason why last mile delivery system is the future of logistics. Thus, whether you're a business owner or a customer, keep reading to learn more about this expanding industry!
In Singapore, logistics plays an undeniably important role in the economy. The city-state is a global logistics hub, with a world-class infrastructure, connectivity, and logistics ecosystem. Singapore's logistics industry is projected to grow at a CAGR of 7.5% from 2020 to 2025, driven by the rising demand for e-commerce and cross-border trade. To stay competitive, logistics companies need to adopt advanced technology solutions that can help streamline their operations, reduce costs, and enhance customer experience. In this article, we will explore the 12 best logistics software in Singapore that you should know.
As the number of deliveries increases, with 15.05 billion deliveries completed worldwide in 2020 (Statista), it becomes increasingly difficult for businesses to manage and optimize their delivery routes manually. That's where delivery management software comes in handy. Delivery management software is a suite of tools that help businesses manage, optimize and track their delivery operations, from dispatch to delivery completion. In this article, we will explore the top delivery management software in the market, the importance of route optimization, and how businesses can benefit from using logistics routing software.
We are living in the transition phase when every industry needs to digitalize to adapt to the fast-changing world’s scenarios. Indeed, the logistics industry is not an exception, as businesses of all sizes now need to be able to deliver products and services quickly and efficiently. However, with so many variables involved in the delivery process, it can be challenging to keep track of everything without the right tools. That's where delivery management software comes in. In this blog, we will explore what delivery management software is, what the top 5 delivery management software in the market is, and how delivery systems work.
With the ever-increasing demand for transportation services, trucking logistics software has become a necessity for businesses to manage their operations effectively. According to Grand View Research, the global trucking software market size was valued at $2.57 billion in 2020 and is expected to grow at a CAGR of 14.0% from 2021 to 2028. (Grand View Research) This software provides a solution for managing and optimizing the logistics of goods transportation through various modes of transportation, including trucking. So, to grasp a better idea of what trucking logistics software is, let’s delve into our comprehensive handbook on trucking logistics software, including its definitions, features, and benefits!
Web3 crypto, also known as "Web3.0 crypto," is a term used to describe a new generation of cryptocurrencies that are designed to operate on the next evolution of the internet. This new internet, also known as Web3.0, is set to transform the way we interact with data, applications, and each other online. It promises to be more decentralized, more private, and more secure than the current web. In this blog post, we will explore what Web3 crypto is, which coins are the top Web3 coins, and the best Web3 crypto to invest in.
As the world becomes more interconnected and digitized, cryptocurrencies are fast becoming the go-to asset class for many investors. This has given rise to the need for secure, reliable, and user-friendly wallets that can store, send and receive digital assets. In this regard, the Web3 wallet has emerged as a popular option for those looking to manage their cryptocurrency portfolios effectively. In this blog post, we'll take a closer look at what a Web3 crypto wallet is, some of the best wallets available, the benefits of using them, and how to create your own.
The rise of blockchain technology has paved the way for a new era of gaming – Web3 gaming. Web3 gaming is a term used to describe games that leverage blockchain technology to create decentralized, autonomous game worlds that allow players to own, trade, and monetize in-game assets. In this blog post, we will discuss what Web3 gaming is, what gaming companies are moving to Web3, who the leading Web3 gaming companies are, and how businesses can invest in blockchain gaming.
The internet has been around for over three decades now, and it's hard to imagine life without it. From social media to e-commerce, the internet has transformed the way we live our lives. But just when we thought we had seen it all, the emergence of Web3 promises to take the internet to a whole new level. Imagine a world where you own your data, control your online identity, and are rewarded for participating in the digital economy. That's the promise of Web3, and Web3 advertising is a crucial part of this transformation. In this blog post, we'll explore what Web3 advertising is, what it means for brands and the future of marketing in Web3.
As the world continues to embrace the future of technology, the demand for skilled professionals in Web3 development continues to grow. The rise of blockchain technology, decentralized finance (DeFi), and Non-Fungible Tokens (NFTs) has brought about a new era of job opportunities in the Web3 industry. This article seeks to provide an overview of the skills needed to become a Web3 developer, the education required to become proficient in the field, the ease of learning the skills, and the potential income opportunities available.
The world of blockchain technology has evolved significantly since the inception of Bitcoin in 2009. The emergence of Ethereum in 2015 brought a new level of functionality to the blockchain space, allowing developers to create decentralized applications (DApps) on top of the Ethereum blockchain. With the arrival of Web3, the latest evolution of blockchain technology, we are witnessing the emergence of new decentralized applications and platforms that promise to transform various industries. In this blog, we will explore what Web3 is, what some of the most exciting Web3 projects are, who the leading companies in this space are, and how you can make money from Web3.
Web3 is the future of the internet, and it's already shaping up to be one of the biggest tech trends of 2023. Web3 is a new and improved version of the internet, and it promises to be more secure, more private, and more decentralized. The Web3 is built on blockchain technology, which enables secure and transparent transactions without the need for intermediaries. In this blog post, we'll take a look at the top 10 best Web3 companies that you should know in 2023.
Get ready for a paradigm shift because Web3 is coming in hot! This cutting-edge technology is poised to transform the way we interact with the internet as we know it. Web3 is the future of the web, built to be decentralized, more secure, and most importantly, more user-focused. This revolutionary technology marks a departure from the centralized model of Web2, which has been largely controlled by big corporations, and ushers in a more egalitarian and decentralized online world. So, what is Web3? Let’s dig into this blog and get all you need to know!
The number of internet users has unequivocally leveled up throughout the years, which becomes “open doors” for cybercrimes to climb. Indeed, cybercriminals are endlessly making use of cybersecurity vulnerabilities, which has posed an enormous threat to businesses of all sizes. Hence, it’s a time of the essence for organizations to seriously strengthen cybersecurity in their own system, or else, it’s no use crying over spilled milk. So, to find the most appropriate solution for your business's healthy presence, it’s vital to grasp an understanding of the cybersecurity vulnerabilities definition, examples, and their types. Let’s delve into the basic understanding of security vulnerabilities and their examples.
As the number of cyber attacks continues to rise, the demand for cybersecurity professionals is also increasing. According to the U.S. Bureau of Labor Statistics, on average, there will be around 19,500 opportunities for information security analysts per year during the next decade, which means there is a tremendous opportunity for individuals to pursue a career in cybersecurity. Learning cybersecurity is not only crucial for those pursuing a career in the field but also for individuals who want to protect themselves and their personal information. In this blog, we will provide a step-by-step guide on how to learn cybersecurity, including the benefits of learning cybersecurity, why you should learn cybersecurity, steps to learning cybersecurity, and resources for learning cybersecurity.
Employment of cybersecurity analysts is projected to increase by 35 percent from 2021 to 2031, much faster than the average for all occupations, according to the US Bureau of Labor Statistics. The numbers speak for themselves, as the demand for security analysts has been steadily increasing. So, what are the preconditions for becoming a great cybersecurity analyst? This is likely a question frequently posed by those who are eager to learn more about cybersecurity. In this blog, we will discuss the educational requirements, job responsibilities, and qualities of an effective cybersecurity analyst, as well as the job outlook in this field.
In the era of digitalization, one of the most vexing realities is that it is becoming increasingly challenging for businesses to manage their cybersecurity risk. The future appears to be even gloomier as, on average, 130 security breaches were reported by businesses in 2021. (Purplesec.us) This is where cybersecurity came in just like a shot in the dark. Cybersecurity risk management is all about essential components of any organization's strategy to protect itself from cyber threats. Cybersecurity risk management involves identifying, assessing, and prioritizing risks, and developing strategies to mitigate those risks. In this blog, we will discuss best practices for cybersecurity risk management to help organizations better protect themselves from cyber threats.
The threat of cyber attacks certainly lurks around every corner in this digital revolution age. Hence, it becomes vital than ever for businesses, from big to small, to shield their data and resources against vicious attacks. According to a recent report by Accenture, the average cost of a cyber attack on a business has increased by 72% over the past five years, with the average cost now reaching $13 million per incident. These alarming statistics indicate that cybersecurity is the armor that protects internet-connected systems such as hardware, software, and data from unauthorized access, theft, and damage caused by cyber attacks. To combat the escalating risk of cyber attacks, businesses can rely on a cybersecurity framework, which offers a systematic approach to managing cybersecurity risks.
With cybercrime on the rise, businesses and individuals are scrambling to protect themselves from malicious attacks. In fact, a recent report by Cybersecurity Ventures estimates that cybercrime will cost the world $10.5 trillion annually by 2025, up from $3 trillion in 2015. And the numbers don't stop there. According to the Identity Theft Resource Center, there were over 1,100 data breaches in 2020, exposing a whopping 300 million records to potential cybercriminals. In this blog, we'll have a more comprehensive insight into cybersecurity trends in 2023 and how businesses can protect themselves from the ever-evolving landscape of cyber threats.
As the world becomes increasingly interconnected, businesses, especially small to medium-sized ones, are finding themselves in the crosshairs of malicious hackers. According to Security Intelligence, there were a staggering 11,395 reported phishing attacks in Europe in the first half of 2022 alone, costing businesses a whopping $12.3 million. It's a dog-eat-dog world out there, and cybercriminals are always on the lookout for their next prey. So, how can businesses get ahead in this cat-and-mouse game? The answer lies in investing in robust cybersecurity programs that can fend off these digital predators. In this article, VNEXT Global will take a deep dive into the world of cybersecurity programs, exploring their definitions, and types, and offering valuable insights into the factors that businesses should consider when choosing the right program to protect themselves from threats to cybersecurity.
In recent years, with fairly weak security fences, cyber threats have given small to medium-sized enterprises a cause for alarm. Specifically, cyber-attacks have deteriorated businesses’ financial situation, when the cost of cybercrime has gone up by 10%, with a $9.44 million average cost of a data breach in the US. (IBM, 2022). This is where cybersecurity programs emerge, to help SMEs protect their sensitive information and safeguard against cyber threats. However, with so many options available, it can be difficult for SMEs to determine which cybersecurity program is right for their business. In this blog post, VNEXT Global will discuss the top 9 best cybersecurity programs for SMEs in 2023, along with factors to consider when selecting a program.
Did you know that cybercrime is expected to cause over $10 trillion in damages by 2025? With the rise of digital technologies, businesses face an increased risk of cyber threats, including data breaches, malware attacks, and phishing scams. To mitigate these risks, businesses need to invest in cybersecurity insurance. Cybersecurity insurance is a type of insurance policy that provides financial protection to businesses in the event of a cyber incident. In this blog post, VNEXT Global will discuss the types of cybersecurity insurance, the benefits of investing in it, as well as the challenges associated with it.
Cyberattacks are undoubtedly on the rise, as 15% of annual increases in costs are related to cybercrime in 2022, according to McKinsey. This leads to a high demand level for cybersecurity, especially in the IT industry, as 85% of SME businesses have a tendency to strengthen IT security spending until 2023. (McKinsey Cyber Market Map) As technology continues to advance, cyber threats are becoming more sophisticated, making cybersecurity an increasingly alarming issue, particularly for businesses. In this article, VNEXT Global will explore why cybersecurity is so vital, especially for technology businesses, the different types of cybersecurity, and how companies can prevent cyber attacks.
The era of paper documents with document folders, clips, and pins has long gone, replaced by cutting-edge and innovative management systems. In fact, this transformation has improved management efficiency and effectiveness, especially in the healthcare industry, where the number of patients in different departments is growing, leading to data overload. This necessitates the demand for building healthcare quality management software. Thus, this article will provide comprehensive information about hospital management software (HMS), including its definitions, target audiences, key features, and benefits of having healthcare management software.
The question of which language to use will probably emerge when you begin the development process. Developers will most likely begin debating and giving arguments in favor of or against Java, Go, Python, Ruby, or even PHP. There will also be discussions about storage and search engines, such as SQL against NoSQL, relational databases versus document stores, and hipster tech versus traditional solutions... What criteria should you use? VNEXT Global will present general information in this post to help you choose programming languages and coding styles for software development.
When discussing methodologies, we refer to software development methodologies, even though the majority of them existed before software development and were later applied to it. Waterfall and Agile are the two most prominent methods. This post will present a comparison between the waterfall approach and Agile so that you can grasp their relative strengths and weaknesses, thereby deciding on the suitable one for your projects.
In the COVID-19 pandemic, traditional learning has proven to be a significant barrier for both corporations and educational institutions. However, these constraints accelerated the adoption of new technologies in response to specific educational demands. The pandemic, looked at the positive side, is a catalyst for the revolution in elearning software trends. Methods that businesses and educational institutions distribute their training and learning have changed a lot. Students must maintain their study. Companies and organizations cannot postpone the L&D (learning and development) activities. As a result, elearning was prioritized, aiming at maintaining ordinary learning activities. Here, VNEXT Global lists the top 10 elearning software trends for 2023. Elearning software influences studying methods, gives access to global learning materials, and provides technological tools to customize the particular needs of each person. Lockdown restrictions have strengthened the online learning sector. The LMS (Learning Management System) market is expected to rise to $44.49 billion by 2028 (Globe Newswire, 2021). This prediction suggests that the demand for elearning tools will keep growing at a record-breaking rate. Beside Covid-19, gaining knowledge in diverse fields is accelerating elearning software trends. The number of edX users increased by 15 times in April 2020 (CNBC, 2021), whose main reason, according to edX, is employee upskilling concerns. The expectation of job promotion also played a significant role in the rise in interest in e-learning, as today staff are encouraged to know about cutting-edge fields like AI and machine learning. The above impressive numbers illustrate the rapid expansion of online learning, both in the past, in the present and in the future. The following trends towards elearning software for 2023 will help businesses and educational institutions plan both short-term and long-term plans to adapt to global changes in the education sector.
Every aspect of life is impacted by the usage of cutting-edge technologies, and the education sector is not an exception. The adoption of new technology has changed the educational landscape, particularly during the COVID-19 epidemic when everyone studied online and we were able to fully appreciate the advantages of adopting instructional software. Although the benefits of educational software are remarkable, it must be pointed out that drawbacks of educational software still exist. Today, VNEXT Global will point out some significant benefits and drawbacks of instructional software.
Due to the fast transition of the global supply chain sector to a digital platform, the conventional freight forwarder has lately been overtaken. This leads to the so-called digital freight forwarders, which use their own designed platform to instantly link shippers and carriers, facilitating the connection between a carrier and a shipper. Furthermore, for a more customer-centric approach, this platform allows clients to book deliveries or shipments directly via mobile devices. In today's article, we'll look at the function of digital freight forwarders and why it is the future of the whole supply chain.
It is now widely accepted that mobility, particularly in large urban areas, will be significantly different in 2030 than it is today. With transportation seamlessly connecting people's lives, consumers will get from point A to point B in a cleaner, cheaper, and safer way. And our journey is expected to be a productive and entertaining extension of our daily routine. Broader access will benefit segments of the population ranging from the young to the elderly. Let's take a look at how logistics might look with the next-generation mobility trend.
The drastic change in buying behavior from brick-and-mortar stores to e-commerce platforms has escalated the demand for warehousing. In addition, the burden on warehouse operation has been intensely added due to the shortage of skilled labor. Thus, new innovative warehouse technology is increasingly adopted in the logistics process, which simplifies and streamlines warehousing operations. In this blog post, we will discuss some cutting-edge technologies to apply in the warehouse management system.
The fast-speeding shift of the market economy has obviously shaken up the logistics industry. Especially, border closure, transportation restrictions, and many other factors have necessitated new resolutions. Though the pandemic has been temporarily over, the remaining consequences stay. Especially, the Chinese border-restricted policy still hasn’t been unleashed, which has deteriorated the overseas transportation situation. In order to overcome obstacles and develop adaptive and efficient flows, businesses should consider implementing a logistics tracking system. In this article, we will suggest some crucial steps to develop that system and highlight its advantages to businesses.
If Marc Andreessen is famous for saying “Software is eating the world,” then now, Aggregators are “eating” the E-commerce world. Indeed, the hotness of this model is undeniable as the total capital of businesses in the past 12 months has increased more than 20 times thanks to e-com aggregators. From 460 million USD in September 2020 to more than 9.8 billion USD in September 2021. What an impressive figure! In the previous article, VNEXT Global briefly introduced the eCommerce aggregator and its use cases. To help you better understand this term, in this blog, we will provide an in-depth analysis of eCommerce aggregator under Thrasio’s case study.
If you're having trouble selling services or items in a crowded sector, why not sell them alongside close competitors under one umbrella? This may sound contradictory, yet it is the premise of the online eCommerce aggregator concept. This page will provide general information regarding e-commerce aggregators, including their definition and how to tell them apart from marketplaces.
With the rising of e-commerce, creating a D2C (direct-to-consumer) strategic plan is more crucial than ever; yet, how can businesses expand their D2C operations? In order to achieve breakthrough D2C e-commerce growth and elevate their brands from good to great, management strategies were identified based on the areas in which leading omnichannel businesses can attain. In this article, VNEXT Global - a top e-commerce website development company in Vietnam, will provide 3 strategies to help companies to take advantage of D2C E-commerce growth.
eCommerce is the process of customers shopping online and carrying out their payment. An eCommerce website allows users to find their product(s), add them to their “cart,” and make payment to complete their purchase. Especially, the pandemic Covid-19 has boosted eCommerce to explode as a "wave" around the world, having impact on all industries. To catch up with changes worldwide, companies must build eCommerce channels to get closer to customers. One of the most popular EC channels is a website. But, how to advertise your website widely so that it can easily reach more customers? Today, VNEXT Global will share with you some ways to promote eCommerce websites. Let's discuss!
As the initial process of developing an e-commerce website is difficult, many questions may arise. One of the most commonly asked questions is, "What Are Must-have E-commerce Pages For An E-commerce Website?" VNEXT Global, a renowned e-commerce websites development company in Vietnam, shares some criteria for the number of web pages you should have below. We also provide advice on key must-have sections for every website.
The number of brick-and-mortar stores digitalizing to e-commerce platforms is escalating, with 74% of eCommerce companies having a website customization platform. To develop an e-commerce store and run a successful online business, various e-commerce tools and technologies are required, including both software and hardware technologies. So here is a frequently asked question by e-commerce store owners: What technologies are needed to build an e-commerce website? In this article, VNEXT Global - a top IT outsourcing company in Vietnam, recommends 6 key technologies for e-commerce store owners to build a website.
2022 has witnessed a new wave of consumer trends and technological innovation, especially in the retail market. Specifically, the arrival of the metaverse and a digital-first purchase journey has paved the road for innovation around the globe, as brands collect data-driven insights to develop engaging, holistic, and immersive retail experiences. To stay up with the digital trend, many brick-and-mortar stores have turned to web-based online e-commerce platforms. However, as more stores digitize their operations, they are facing more competition. Therefore as a business owner, to compete in the e-commerce industry, you should bear in mind 7 following basic requirements of e-commerce.
With the numerous benefits of selling products through an online platform, it is critical for businesses to digitalize their operations and adopt e-commerce. According to Statista, worldwide retail e-commerce sales reached 5.7 billion US dollars in 2022 and are expected to reach 8.15 billion dollars in 2026. What an incredible figure! If you own a business, having an e-commerce site can help you get a piece of that massive market share. With VNEXT Global, you will learn how to build an e-commerce website from scratch in only seven steps. Let's get started!
The booming of digitalization, intertwined with the outgrowth of big data, has popularized the use of digital record management systems, especially in the healthcare industry. Undoubtedly, the introduction of the Electronic Health Record System (EHR) and Electronic Medical Record (EMR) permits people to view their health histories at a glance and be more active in their own health treatment. At any time, the electronic health record provides patients and clinicians with a safe and secure way to keep and access all of a patient's records online. In this article, VNEXT Global, a leading software development company in Vietnam, will pave the way through medical records’ history, present, and future.
Without doubts, the hospital management system is the root of all medical software systems, since it serves as the central hub for all hospital management-related departments. As a result, the technique incorporates and maintains all forms of medical data. In addition to data, hospital management software includes separate systems that handle different parts of work. So, what are the types and characteristics of hospital management systems?
The decision to invest time, budget, and effort into a new technology may be momentous, especially in the healthcare industry. However, it might be idiotic not to consider the potential of the hospital management system (HSM). On the one hand, it can reinforce and optimize the organization’s strategies, and become the key to be outstanding for hospitals or clinics. On the other hand, HSM can be costly, time-consuming, and distract from the initial goal. As a result, it is crucial to choose the appropriate technology to implement. In this article, VNEXT Global will outline HMS’s pros and cons, and the key factors that organizations should consider before deciding which hospital management software solutions to implement and whether they fit their hospitals/ clinics or not.
The world's healthcare systems have broken down due to the Covid-19 pandemic, putting critical care clinics for patients in danger. For that reason, an increasing number of healthcare organizations’ investigations into hospital management system projects have been recorded. In fact, data show that e-health use has increased 38 times from its pre-COVID-19 average, resulting in high demand for healthcare system development. With experience in many healthcare system projects, VNEXT Global will provide a complete guideline on how to develop hospital management software from scratch.
Cash flow management deficiencies can devastate any business. Indeed, even global corporations with multibillion-dollar revenues can deteriorate if they lack the exchangeability to pay their creditors. Therefore, a question is raised: Why is cash flow management so crucial for businesses? How can you ensure that your firm has sufficient liquidity to remain creditworthy?
The perception of cash flow is sometimes underestimated due to a lack of economic and financial understanding. Indeed, finance in general, and cash flow, in particular, are technical and intricating terms to comprehend. However, in this article, VNEXT Global - a top financial software development company in Vietnam, will provide overall insights about cash flow definition and types of cash flow, thereby guiding beginners to the very first steps in managing their cash flows.
Technology is rapidly transforming and enhancing the market. The majority of industries have reaped the benefits of technological progress. One of these industries that has advanced significantly as a result of technological progress is finance. In this article, VNEXT Global - a top IT outsourcing company in Vietnam, will give you some insights into the benefits of technology in financial services and how digitalization has transformed the financial services sector.
The FinTech world is moving at incredible speeds with the major transformations of Fintech businesses. These changes are significant because they affect everything relating to payments, money, and banking. With business in such a state of flux, there are predictions and trends for the future of Fintech in the coming years. In this post, we will forecast eight major technology trends that will drive fintech growth and alter the way finance operates.
“Digital payments are growing at a compounded annual growth rate of 12.7 percent in the non-cash transaction category. From a mere 1.5 million merchants who are accepting digital payments to 10 million merchants, that this industry has added shows its potential and popularity.”, according to research by KPMG. Thus, offering a digital wallet, or e-wallet, payment option on e-commerce platforms can significantly increase conversion rates and return on investment (ROI) for businesses. In this article, VNEXT Global will provide some knowledge about digital wallets in real life.
Cash flow is one of the most important definitions in financial management, yet, it is hardly mentioned and analyzed, compared to other principles. In fact, cash flow is a financial term that originated from the accounting/ financing sector, which is a complicated definition for some people. However, its functions and roles are undeniable. In previous blogs, we have provided the overall information and highlighted the benefits of cash flow for businesses. In this article, VNEXT Global - a renowned defi development company in Vietnam, will provide a case study of Amazon's cash flow to help you better understand this intricating term.
Being a part of the software development life cycle (SDLC), software maintenance is crucial to the software development. Preparing a software maintenance plan comprehensively should be well focused on. In this article, VNEXT Global will suggest a software maintenance process including 7 essential steps.
There are 4 types of software maintenance that are applied by all companies around the world. The software product may require several types of software maintenance at once, or it may need only one type of software maintenance at a time. In this article, VNEXT Global will help you understand software maintenance, which is a must if you want your business digitalization to run smoothly.
Software maintenance is a natural part of software development life cycle (SDLC). It is the process of changing, modifying, and updating software to adapt to user expectations. Software maintenance is carried out for several reasons, such as improving the software overall, fixing bugs, and increasing page speed. Using the right software maintenance strategy and tactics is crucial to improve business operation and to make the users satisfied.